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How do I request or update my password?

If you’ve forgotten your password and are unable to sign into your My Traffic account, Click on “Sign In”.

screengrab of sign in link


Then click on “Forget Your Password?”

screengrab of forgot password link


Enter your user name or the email address you signed up with and click Submit

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Your password will be sent to the email address you used when you signed up. If you no longer have that email address, or you still have trouble signing in, please use our Support Form to request further help


To update your password, sign into My Traffic and click on “Account Settings”.

screengrab of account settings tab

Then click on change password

screengrab of change password link

Enter your new password into both form fields and click the Save button.