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How can I get phone alerts?

To have us call you and deliver your report over the phone, you’ll need to register your phone number. Sign in to your My Traffic account and click on “my account” on the top green menu bar. NOTE, you may need to sign in.

screengrab of account settings tab


Click on contact information.

screengrab of contact info link


Scroll down to the Phone section and enter your phone number in the Phone 1 field. NOTE, you can register up to two numbers.

screengrab of primary phone number


If you want to call for On Demand Reports from a different phone, also enter four digits in the PIN Number field

screengrab of pin


Click on the Submit button


To create a new Alert for your phone, go to the “Alerts” tab by clicking on the Alerts link.

screengrab of alerts tab


Click on screengrab of add an alert button, select the radio button next to Phone and click on Edit next to your phone number.

screengrab of alert destination option


Make sure the radio button next to the phone number is selected, then click NEXT and follow the prompts to complete the alert wizard.


To update an existing Alert, go to the “Alerts” tab by clicking on the Alerts button.

screengrab of alerts tab

Click an alert name, and then the Edit Alert link:

screengrab of edit alert link